Soil2Serivce has partnered with the Customer Service Institute of America to provide the certification course in maximizing the Customer Experience. This course leads to a Certification as a Certified Customer Experience Professional!
In a world of ever changing customer demands, it is imperative that professionals are equipped with the tools to maximize customer focus and enhance overall customer experience.
This 8 Module, 6.5 hour interactive online course will provide you with a downloadable Study Guide, a Personal Action Plan, and Online Quizzes and Tests leading to certification. These tools will assist you in your learning and understanding of the material.
Once you have successfully completed the modules, you will be able to immediately print your certificate indicating your certification designation of Certified Customer Experience Professional. You will also be listed in our online Certification Directory, receive a CCEP logo for your use, as well as enjoy a 1 year membership to CSIA.
Requires registration with Detroit Institute of Gastronomy Learning Portal.